Every successful project begins at our local Edmonton showroom. Meet with a design expert to share your structural blueprints, view raw slabs of premium quartz, granite, and porcelain, and choose your custom edge profiles. We provide transparent estimates and outline initial timelines tailored to your budget.
Once approved, our field technicians visit your property in Edmonton, Sherwood Park, or St. Albert to perform precision laser templating. We map out exact dimensions, sink cutouts, cooktop configurations, and structural seam placements. This digital map is sent directly to our fabrication facility to ensure a perfect fit against your walls.
Your selected stone is carved and hand-polished by our expert fabricators using heavy industrial equipment. On installation day, our dedicated crew securely transports and fits your custom surfaces, seals the seams seamlessly, mounts undermount sinks, and clears debris—leaving you with an immediate work of art.
Project timelines vary depending on material availability and engineering complexity, but typical residential turnarounds range from 7 to 14 business days once final on-site measurements are approved. During your initial Edmonton showroom consultation, our sales team outlines a definitive timeline mapping out fabrication milestones and your target installation date.
Yes. Choosing your exact slab and edge treatment is a core part of our initial consultation phase. At our local Edmonton display warehouse, you can personally inspect and approve premium natural stone and engineered quartz slabs from major brands like Caesarstone, HanStone, Silestone, and Dekton, while matching them with your preferred custom edge profiles.
No, our specialized expertise focuses strictly on the precision fabrication, handling, and installation of stone surfaces. To protect your home and comply with Edmonton building codes, a certified plumber must disconnect your existing sink, faucet, and water lines before our installation team arrives. Similarly, a plumber or electrician must handle the final hookups of new sinks, cooktops, and fixtures after the stone is securely set and the adhesives have fully cured (typically 24 hours post-installation).
When you purchase a full custom slab for your project, any material remaining after cutting your primary countertops belongs to you. If the leftover piece (remnant) is large enough, our fabricators can cut and polish it to match your main space for a bathroom vanity, laundry room top, fireplace hearth, or custom cutting board. Please notify your sales representative during the initial design phase if you wish to utilize your slab remnants so we can include them in our fabrication schedule.
Standard estimates are calculated by square footage and material tier, while intricate cutouts require specialized CNC programming and automated water-jet fabrication at our Edmonton facility. At Crystal Countertops, we provide completely transparent line-item quotes. Polished undermount sink cutouts, drop-in sink cutouts, cooktop openings, and custom faucet hole drillings are explicitly detailed as separate fabrication labor costs so you know exactly what you are paying for before production begins.